Legal information
Privacy Policy
Effective Date: May 5, 2026
Website: olivtempefees.com
Owner/Operator: Independent Resident Organizer
1. Overview
This Privacy Policy explains how this independent resident information-gathering website collects, uses, stores, and shares information submitted by current and former residents.
This website is not affiliated with, sponsored by, endorsed by, or operated by Oliv Tempe, its property management company, ownership, employees, agents, or affiliates.
2. Information We Collect
We may collect information that you voluntarily submit, including:
- current or former resident status;
- approximate dates of residency;
- information about trash violation fees, resident fines, billing charges, or similar fees;
- dates and amounts of charges;
- whether you received warnings, notices, or portal messages;
- whether your lease disclosed the fee;
- whether you paid the fee;
- whether the fee was refunded or removed;
- screenshots, emails, ledger entries, lease excerpts, or other documents you choose to upload;
- your name, email address, phone number, unit number, or preferred contact method, if you choose to provide it.
You are encouraged to redact personal information before uploading documents, including account number, phone number, email address, signatures, financial information, and unrelated private information.
3. Information We Do Not Need
Please do not submit unnecessary sensitive information, such as:
- Social Security numbers;
- bank account numbers;
- credit card numbers;
- government ID numbers;
- medical information;
- immigration documents;
- passwords;
- unrelated personal disputes;
- private information about another person without their permission.
If such information is submitted, we may delete or redact it when possible.
4. How We Use Information
Information submitted through this website may be used to:
- identify possible patterns involving resident fees or charges;
- summarize resident experiences anonymously or in aggregate;
- communicate with residents who ask to be contacted;
- prepare complaints, updates, or supporting materials for government agencies;
- seek review from attorneys, legal aid organizations, tenant-rights groups, or regulators;
- request broader review, refunds, credits, or policy changes from management;
- preserve records related to resident concerns.
5. Sharing of Information
We may share information in the following ways:
Anonymous or aggregated summaries: We may share summaries that do not identify individual residents, such as the number of residents reporting similar fees or lack of warnings.
With your permission: We may share your identifying information or documents if you give permission.
With attorneys, legal aid, tenant organizations, or government agencies: Information may be shared for the purpose of evaluating resident concerns, supporting a complaint, or seeking review of possible improper charges.
With Oliv Tempe management: Only if you select a sharing option that permits it, your complaint and identifying information may be shared with Oliv Tempe management for the limited purpose of requesting review, correction, refund, or credit.
When required by law: We may disclose information if required by subpoena, court order, legal process, or applicable law.
We will not intentionally sell your personal information.
6. Public Posting
We do not intend to publicly post your name, contact information, unit number, full lease, account ledger, or unredacted documents without your permission.
If public information is shared, the goal will be to use anonymous or aggregated summaries whenever possible.
7. Data Security
We will make reasonable efforts to protect submitted information. However, no website, form, email system, file storage system, or internet transmission is completely secure. You should not submit information you are not comfortable sharing.
8. Data Retention
We may keep submitted information for as long as reasonably necessary to review resident concerns, support complaints, communicate with residents, or preserve records related to the issue.
You may request deletion of information you submitted by contacting us at contact@olivtempefees.com. We will make reasonable efforts to delete your information unless it has already been anonymized, aggregated, submitted to a government agency, shared with your permission, or needs to be retained for legal or recordkeeping purposes.
9. Third-Party Services
This website may use third-party services, including but not limited to website hosting, form collection, file upload, email, analytics, or cloud storage providers. These services may collect or process information according to their own privacy policies.
Examples may include:
- Google Forms;
- Airtable;
- Typeform;
- Notion;
- Wix;
- Squarespace;
- Webflow;
- Google Drive;
- Dropbox;
- email providers;
- analytics tools.
You should review the privacy policies of any third-party services used by this website.
10. Cookies and Analytics
This website may use basic cookies or analytics tools to understand website traffic and improve the site. Analytics may collect information such as browser type, device type, pages visited, approximate location, and referral source.
If possible, analytics should be configured to avoid collecting unnecessary personal information.
11. Children's Privacy
This website is intended for current and former residents and is not intended for children under 13. Do not submit information if you are under 13.
12. Your Choices
You may:
- choose not to submit information;
- submit information without providing your name, if the form allows;
- redact documents before uploading;
- request correction or deletion of information you submitted;
- ask how your information may be used.
To make a request, contact:
13. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any updated version will be posted on this website with a new effective date.
14. Contact
For questions, privacy requests, or removal requests, contact: